UPDATED JULY 2021: BREXIT UPDATE FOR CUSTOMERS LIVING WITHIN THE EU – NEW INFORMATION AND TERMS & CONDITIONS
EU customers will not be charged the UK 20% VAT included in the price at checkout. VAT is charged at 0% on EU sales. This discount is applied at the checkout once you have chosen which European country your order is being delivered to. To work out the price with the VAT discount applied, divide the displayed price by 1.2, e.g. £100 / 1.2 = £83.33. This is slightly different to just reducing the price by 20%.
Due to recent changes in the UK & EU’s trade agreements, please note orders will now be shipped on a DAP (Delivered at Place) service and you may be required to pay import Custom Duties, Value Added Tax (VAT), and Customs clearance fees on your purchase when it arrives in your destination country. The courier making the final delivery to you will contact you in advance of delivering the goods.
Please be aware that we have no control over these import charges which are now set by each country, and cannot tell you what the exact cost might be, as customs policies and import duties vary widely from country to country. It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.
The customer must take full liability for any parcels returned to us due to unpaid customs charges. Postal charges, return shipment costs, customs charges and handling fees will all be deductible from any refund due.
When ordering please can a contact mobile phone number be provided, which will be passed on to the courier, so they can make contact once the parcel is in your country.
LINK FOR MORE INFORMATION:
Please see this link for more information from an official website of the European Union:
Please contact us if you need further information.